Common Tasks to be performed before logging a Service Request for E-Business Suite (Doc ID 404983.1)

Last updated on OCTOBER 02, 2020

Applies to:

Goal

This article lists some common tasks you need to perform before logging a Service Request (SR) for any E-Business Suite (EBS) product. You can save time by performing these tasks yourself rather than wait for Oracle Support Services or Oracle Development help you fix an issue whose root cause frequently leads to any of these common tasks:

I. Disable Custom Triggers and Verify that Issue still occurs.

II. Compile Invalid Objects.

Solution

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