Enrollment Workflow Process Errors with WFENG_NOTIFICATION_PERFORME HRSSA:OTA_LNR_NTF_ENROLL_STATUS_NO For a student without any Related User (Doc ID 405194.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Oracle Learning Management - Version 11.5.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to enroll a contingent worker without a user record, the enrollment completes successfully but the workflow monitor shows that the notification has failed , the following error occurs:

ERROR
Workflow Error : HRSSA , 20370
Failed Activity : Notify Lrnr Enr Req Status(offline) approval mode off
Activity Type : Notice
Error Name : WFENG_NOTIFICATION_PERFORMER
Error Message : 3120 : Activity 'HRSSA/179663' has no performer.
Error Stack : Wf_Engine_Util.Notification_Send(HRSSA, 20370, 179663,
HRSSA:OTA_LNR_NTF_ENROLL_STATUS_NO)
Wf_Engine_Util.Notification(HRSSA, 20370, 179663, RUN)

Also noted is this also happens with the competency update workflow, which results  in the workflow stopping before any approval can be sent for the competency.


-- Steps To Reproduce:
1. Create a Contingent Worker or Employee - do not create a corresponding user record
2. enrol the person in a training class
3. Check the workflow process via Workflow administrator
4. Workflow process has a status of error for the notification


Changes

 

Cause

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