How To Configure 'Quick Menu' in 'Contact Center' using 'Customer Support' responsibility

(Doc ID 405497.1)

Last updated on DECEMBER 15, 2016

Applies to:

Oracle Customer Care - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 28-JUL-2014


How can one configure the seeded 'Quick Menu' in 'Contact Center' while using the seeded Customer Support responsibility ?


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