My Oracle Support Banner

Get 'The Root Application Module Retention Level Value Reserve_Full is Invalid' During Registration (Doc ID 405554.1)

Last updated on JULY 13, 2019

Applies to:

Oracle iRecruitment - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.

Symptoms

When a candidate registers, the following error occurs on create resume page:

Error:
The root application module retention level value RESERVE_FULL is invalid for the transaction undo operation. The retention level value must be MANAGE_STATE for the undo operation


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Navigate to external iRecruitment site
2. Press Register today button
3. Enter registration details
4. Press Submit button
5. Choose one of the following options:

6. Press Continue button
7. Brings up the Register: Personal Information page - Fill in details
8. Press Next button
9. Brings up the Register: Add Qualifications and Skills page - Fill in details
10. Press Next button
11. Brings up the Register: Enter Preferences page - Fill in details
12. Press Next button
13. Get error message

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.