Get 'The Root Application Module Retention Level Value Reserve_Full is Invalid' During Registration (Doc ID 405554.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

When a candidate registers, the following error occurs on create resume page:

Error:
The root application module retention level value RESERVE_FULL is invalid for the transaction undo operation. The retention level value must be MANAGE_STATE for the undo operation


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Navigate to external iRecruitment site
2. Press Register today button
3. Enter registration details
4. Press Submit button
5. Choose one of the following options:

6. Press Continue button
7. Brings up the Register: Personal Information page - Fill in details
8. Press Next button
9. Brings up the Register: Add Qualifications and Skills page - Fill in details
10. Press Next button
11. Brings up the Register: Enter Preferences page - Fill in details
12. Press Next button
13. Get error message

Cause

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