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Add, Create and Expire Buttons Are Missing On Item Instance Configurations Page (Doc ID 406152.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

The Add, Create and Expire buttons are missing in the Configurations page for several item instances.  Why does this occur?

Steps:
------

1. Navigate to Oracle Installed Base using the Oracle Installed Base User responsibility.

Note: R12 navigation path is Item Instance -> Item Instances using the Oracle
Installed Base Agent User.

2. Query for a product.

3. Select the configurations link and press the Go button. The desired buttons are missing.

Note: R12 has Add Child and Create Child icons.

Solution

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In this Document
Goal
Solution
References

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