Trying To Set Up SSP Qualifying Pattern for Hours. Pay-51073 (Doc ID 406636.1)

Last updated on MARCH 14, 2022

Applies to:

Symptoms

 'APP-PAY-51073 SSP qualifying patterns must be whole days' is seen as an error

The sequence of events

• Create Absence type/category Sickness to record in hours. Link SSP elements
• Create SSP Pattern time unit QH for Qualifying hours with time Unit Multiplier as 24
• Create SSP Pattern time unit NQH for Non Qualifying hours with time Unit Multiplier as 24
• Create SSP Pattern with 24 lines denoting each hour, choosing the pattern time unit QH/NQH for relevant hours

Details: 

Sickness in recorded in Hours. 
A 7 day SSP pattern is set with all days as qualifying using hours recording.
There is the assumption that a working day is 8 hours. 
You have set up the Pattern Time Unit is set as Hours with 24 Time unit multiplier, assuming 24 hours in a day (or should this be 8 for the working day).

The Pattern built up 1 day as 24 hour single lines to denote each hour in a day assuming that only 8 hours in the day are qualifying and the rest non-qualifying.
The online help says, use the time unit in the pattern but you cannot get any pattern to save using this Time Unit due to the following message.

As SSP is paid in days using a daily Pattern and the SSP rules do not allow a part day payment.

The understanding is that an employee is either sick or not on the whole day, so calculations are based on the days between, absence start and end, and the number of hours in the day did not
matter.

So how do to setup the SSP Pattern when an employee records absence in hours?

Changes

Cause

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