Cannot Login After Running Autoconfig To Change The Guest User Password (Doc ID 406916.1)

Last updated on DECEMBER 09, 2015

Applies to:

Oracle Applications Technology Stack - Version 11.5.0 to 11.5.10.2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.

Symptoms

After running AutoConfig to change the guest user password, Applications 11i startup fails with the following error:

ERROR
Cannot complete applications logon. You may have entered an invalid applications password, or there may have been a database connect error.

The issue can be reproduced at will with the following steps:
1. Run AutoConfig to change the guest user password.
2. Run adstrtal to start the Applications processes.

The intriguing difference is that utilities such as the following query indicate that the GUEST password is correct by returning a 'Y':

   select fnd_web_sec.validate_login('GUEST','<Your Password Here>')
   from dual;

Additionally, the user profile option "GUEST_USER_PASSWORD" is correct and agrees with the "GUEST_USER_PWD" parameter in the DBC files, yet the various errors thrown throughout the application indicate an incorrect GUEST user password.

Changes

Attempting to change the GUEST user password with "Password Case Option" set.

Cause

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