Sales Order Line Status is Stuck At Fulfilled, Unable To Invoice Due to Error - Unit List Price is Required on a Booked Order Line (Doc ID 409129.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
OEXOEORD.fmb - Sales Order Form
Quick Sales Order Form

Symptoms

When attempting to do Action -> Progress Order, it is found that there are some order lines that do not get beyond REPRICE Activity and it remains incomplete and the following WF error message appears

Unit List Price is required on a booked order line


STEPS:
1. Query a Sales order that has this issue
2. Do Action -> Progress Order from the Sales Order Line tab
3. LOV shows up with Reprice - Eligible.
4. Choose OK and will find that the Order Line does not progress. It still remains in FULFILLED status.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms