My Oracle Support Banner

How To Import Service Request/Task Information Into Oracle CRM From a Legacy System? (Doc ID 411895.1)

Last updated on JULY 11, 2019

Applies to:

Oracle Teleservice - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Goal

How can one load transaction records of 'service requests' and tasks from a legacy system to Oracle CRM?

Are there any open interfaces or APIs published that can do this?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.