How To Import Service Request/Task Information Into Oracle CRM From a Legacy System?
(Doc ID 411895.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
How can one load transaction records of 'service requests' and tasks from a legacy system to Oracle CRM?
Are there any open interfaces or APIs published that can do this?
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