On New Installations of Oracle Transportation Management v5.5 with Consolidated Update CU2 - Tomcat May Not Start Up Properly (Doc ID 411926.1)

Last updated on JULY 01, 2013

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.
***Checked for relevance on 01-Jul-2013***

Symptoms

After a new installation of Oracle Transportation Management (OTM) v5.5 with Consolidated Update CU2, when starting up the servers, you may notice that Tomcat does not complete the start up process.  The following error can be seen in the console.log:

ATUS | wrapper | 2007/01/19 09:50:20 | Launching a JVM...
INFO | jvm 1 | 2007/01/19 09:50:27 | [memory ] GC strategy: System optimized over pausetime (initial strategy singleconcon) INFO | jvm 1 | 2007/01/19 09:50:27 | [memory ] heap size: 786432K, maximal heap size: 786432K
INFO | jvm 1 | 2007/01/19 09:50:27 | [memory ] <s>-<end>: GC <before>K-><after>K (<heap>K), <pause> ms
INFO | jvm 1 | 2007/01/19 09:50:27 | [memory ] <s/start> - start time of collection (seconds since jvm start)
INFO | jvm 1 | 2007/01/19 09:50:27 | [memory ] <end> - end time of collection (seconds since jvm start)
INFO | jvm 1 | 2007/01/19 09:50:27 | [memory ] <before> - memory used by objects before collection (KB)
INFO | jvm 1 | 2007/01/19 09:50:27 | [memory ] <after> - memory used by objects after collection (KB)
INFO | jvm 1 | 2007/01/19 09:50:27 | [memory ] <heap> - size of heap after collection (KB)
INFO | jvm 1 | 2007/01/19 09:50:27 | [memory ] <pause> - total pause time during collection (milliseconds)
INFO | jvm 1 | 2007/01/19 09:51:05 | Wrapper (Version 3.1.2) http://wrapper.tanukisoftware.org
INFO | jvm 1 | 2007/01/19 09:51:05 |
INFO | jvm 1 | 2007/01/19 09:51:07 | Created MBeanServer with ID: 1407399:1103ad6e8b4:-8000:otm-sp55.us.oracle.com:1 
INFO | jvm 1 | 2007/01/19 09:51:56 | java.lang.reflect.InvocationTargetException
INFO | jvm 1 | 2007/01/19 09:51:56 | at jrockit.reflect.VirtualNativeMethodInvoker.invoke(Ljava.lang.Object;[Ljava.lang.Object;)Ljava.lang.Object;(Unknown Source)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.lang.reflect.Method.invoke(Ljava.lang.Object;[Ljava.lang.Object;I)Ljava.lang.Object;(Unknown Source)
INFO | jvm 1 | 2007/01/19 09:51:56 | at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:275)
INFO | jvm 1 | 2007/01/19 09:51:56 | at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.lang.reflect.Method.invoke(Ljava.lang.Object;[Ljava.lang.Object;I)Ljava.lang.Object;(Unknown Source)

INFO | jvm 1 | 2007/01/19 09:51:56 | at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:159)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.lang.Thread.run()V(Unknown Source)
INFO | jvm 1 | 2007/01/19 09:51:56 | Caused by: java.lang.NoClassDefFoundError: glog/webserver/pojoservlets/comm/BaseServlet : org/apache/struts/action/ActionServlet
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.lang.ClassLoader.defineClass(Ljava.lang.String;[BIILjava.security.ProtectionDomain;)Ljava.lang.Class;(Unknown Source)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:123)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.net.URLClassLoader.defineClass(URLClassLoader.java:251)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.net.URLClassLoader.access$100(URLClassLoader.java:55)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.net.URLClassLoader$1.run(URLClassLoader.java:194)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.net.URLClassLoader.findClass(URLClassLoader.java:187)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.lang.ClassLoader.loadClass(Ljava.lang.String;Z)Ljava.lang.Class;(Unknown Source)
INFO | jvm 1 | 2007/01/19 09:51:56 | at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:274)
INFO | jvm 1 | 2007/01/19 09:51:56 | at java.lang.ClassLoader.loadClass(Ljava.lang.String;)Ljava.lang.Class;(Unknown Source)
INFO | jvm 1 | 2007/01/19 09:51:56 | at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1267)
INFO | jvm 1 | 2007/01/19 09:51:56 | at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1198)
INFO | jvm 1 | 2007/01/19 09:51:56 | at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1034)
INFO | jvm 1 | 2007/01/19 09:51:56 | at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)

Cause

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