Troubleshooting Oracle BI Publisher Enterprise 10g (Doc ID 412232.1)

Last updated on JULY 16, 2023

Applies to:

BI Publisher (formerly XML Publisher) - Version 10.1.3.2.0 to 10.1.3.4.2 [Release 10.1]
BI Publisher (formerly XML Publisher) - Version 5.6.2 to 5.6.2 [Release 5]
Information in this document applies to any platform.
Oracle BI Publisher Enterprise 10.1.3.2.x
Oracle BI Publisher Enterprise 10.1.3.3.x
Oracle BI Publisher Enterprise 10.1.3.4.x

Purpose

The purpose of this document is to provide a comprehensive troubleshooting guide for Oracle BI Publisher Enterprise 10g and its predecessor Oracle XML Publisher Enterprise.

Data gathering is the first step towards problem resolution and this document is intended to be the reference guide. It provides step by step instructions on how to gather debug information from the application. In most cases, this will be requested upon by Global Customer Support.

Note: Troubleshooting instructions for Oracle BI Publisher 11g are available in <document 1387643.1> Troubleshooting Oracle BI Publisher Enterprise 11g.