Customer Merge Error: This site has already been processed for merge. (Doc ID 412386.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.10.0 and later
Information in this document applies to any platform.
ARXCUMRG - Customer Merge

Symptoms

Responsibility: Receivables Manager
Navigation: Customers > Account Merge

You are merging two accounts, for example: #1234 to #2345. After you submit the request, you realized that you forgot the check the "Delete after Merge" checkbox.
You Go into View > Requests, locate the concurrent process and Cancel it.

Then you go back navigate back to the form and attempt to submit the same process, but now you get the error:
This site has already been processed for merge.

Cause

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