What to do when User Preferences are not Maintained during Split Shipment Action (Doc ID 412438.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.0
This problem can occur on any platform.

Symptoms

When a shipment is split by ship unit, the UOMs for weight and volume for each of the split ship units does not maintain the selected User Preferences of the user. The weight is for example displayed in KGS regardless if the User Preference is for example MTON.
The above is observed specifically when the Split Shipment by Ship Unit option is chosen while splitting the shipment. If the split option of Split by Order Release or Order Movement is chosen, the split UOMs are displayed correctly.

Cause

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