AME: Employee Not Set Up As User Cannot Be Added To An Approval Group, Error ORA-20001 Occurrs

(Doc ID 412769.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Approvals Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 19-Aug-2013***

Symptoms

-- Problem Statement:
On 11.5.10 in Production:
When attempting to create an approval group, in which some people do not have an fnd_user account, the following error occurs:

ERROR
ORA-20001: The approver identified by the following parameter is invalid: originating system PER
originating-system ID PER_ID. Please delete or replace this approver wherever they occur in AME
data, including approval groups, list-modification conditions, and substitution actions. This
approver does not have an entry in wf_roles. (ORIG_SYSTEM_ID=107880)

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create approval group with some people who do not have an fnd_user account
2. Run test transaction, error occurs

Cause

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