Dispatch Center Error: "The Task Assignment Does Not Satisfy Service Security Rules" CS_SR_SECURITY_UTIL.CS_SR_SECURE_TASK_ASSIGN (Doc ID 412801.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.
checked for relevance on 17-OCT-2015
Form:CSFDCMAI.FMB - Dispatch Center


Symptoms

Scheduling a task in the Dispatch Center gives the following error:

ERROR
The task assignment does not satisfy service security rules.
Please choose an assignee with proper privileges.

API Programming Error: CS_SR_SECURITY_UTIL.CS_SR_SECURE_TASK_ASSIGN

Cause

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