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Convert to Multi-Org: Oracle error 20001:ORA-20001:Error occured during product initialization for MO (Doc ID 413031.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Oracle General Ledger - Version 11.5.8 to 11.5.10.2 [Release 11.5.8 to 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 29-MAY-2011***

Symptoms

On 11.5.8 in Production:
When attempting to access a GL responsibility after converting to Multi-Org
the following error occurs.

ERROR
Oracle error 20001:ORA-20001:Error occured during product initialization for MO
when executing 'begin MO_GLOBAL.init;end;'. SQLCODE=-20001
SQLERROR=ORA-20001:SQL_PLSQL_ERROR:N,ROUTINE,MO_GLOBAL.INIT,N,ERRNO,20001,N,
REASON,ORA_20001: You do not have access priviledges to any operating unit.
Please check if your MO:Security profile includes any operating unit or the
profile option MO:Operating unit is set. has been detected in
MO_GLOBAL.INITIALIZE

The issue can be reproduced at will with the following steps:
  1. Convert to multi-org without problems.
  2. Try to access GL.
  3. The error appears directly on the main menu.

Changes

Convert to Multi-Org.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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