11.5.10 ONLY: Email Center: Customer Search: Customer Number Search returns on rows, after applying patch 5453279. (Doc ID 413176.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 17-Jun-2011***
iemsa_customersearch.jsp


Symptoms

Following application of <Patch:5453279>, Email Center does not return any records when searching by Customer Number even though records do exist for the Customer.


(R) Email Center Agent
(N) Customer Tab

Search on Customer number.

 

No records are returned.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms