Service Request Form Error: 'ORA-04062 Signature Of Package Apps.Csf_tasks_pub Has Been Changed' When Saving Task (Doc ID 413394.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 17-May-2012***

CSXSRISR.fmb


Symptoms

On 11.5.10.2
After applying the following patches
- 5503965 ( WOM schema changes for Map )
- 5094947 ( 11510: MMU'S LOG ARE NOT PRINTED TO THE CON-PROG LOGS ANYMORE)
- 5365111 ( FIELD SERVICE DISPATCH CENTER WITH 600000 LINES ON JTF_TASKS_B)

while saving a task on the service request form, this error is presented:

ERROR

ORA-04062 signature of package APPS.CSF_TASKS_PUB has been changed
FRM-40735: ON UPDATE trigger raised unhandled exception ORA-4062.


It is not possible to save tasks for service requests.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms