Email Notification Reponses are Moved to Discard Folder (Doc ID 413893.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Oracle Workflow
***Checked for relevance on 13-MAR-2013***

Symptoms

On 11.5.10.2 in Production:
Email notifications go to discard folder

EXPECTED BEHAVIOR
Expect to approve notifications

STEPS
The issue can be reproduced at will with the following steps:
1. Notification for requisition is emailed
2. The notification is approved
3. The email notification goes to the discard folder.

Changes

Test email address was configured

Cause

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