Freight Is Setup As Item But Sometimes Interfaces As 'Freight' Not 'LINE' in AR Tables (Doc ID 413987.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
EXECUTABLE:FNDWFBG - Workflow Background Process
***Checked for relevance on 30-JUN-2015***


Symptoms

On 11.5.10 in Production:
Freight-charges appear as "Freight" in the table ra_customer_trx_lines_all and hence no vat is calculated on that charge. It happens to a small percentage of the orderlines , when orderlines for multiple OU's are transferred to AR at the same time, and the profile for your OU (freight=item) is ignored.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot charge VAT on "freight" as such ... it has to be in ra_customer_trx_lines_all as "item"

Cause

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