Service: Print Friendly Button Fails to print 'NOTE DETAIL' information in Workbench tab in 'Create Service Request' form
(Doc ID 414176.1)
Last updated on MARCH 25, 2019
Applies to:Oracle Teleservice - Version 11.5.10 to 188.8.131.52 [Release 11.5]
Information in this document applies to any platform.
While using 'Customer Support' responsibility in Service to create Note, the 'Printer Friendly format' button in Workbench tab did not display/print the 'Note Detail' text.
Responsibility: Customer Support
Navigation: Service Request -> Create Service Request
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