Service: Print Friendly Button Fails to print 'NOTE DETAIL' information in Workbench tab in 'Create Service Request' form
(Doc ID 414176.1)
Last updated on JANUARY 21, 2017
Applies to:Oracle Teleservice - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 22-Jan-2017***
While using 'Customer Support' responsibility in Service to create Note, the 'Printer Friendly format' button in Workbench tab did not display/print the 'Note Detail' text.
Responsibility: Customer Support
Navigation: Service Request -> Create Service Request
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!