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View Primary Sell Shipment Info On Freight Forwarding Order Manager Broken (Doc ID 414461.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5 to 5.5
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When attempting to View Primary Sell Leg Information from the Freight Forwarding Manager, the Sell Shipment's Shipper and Consignee are not shown even though they are added as Involved Parties

EXPECTED BEHAVIOR
Expect that the Shipper and Consignee involved parties are shown

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create an Order Release and build it into a Sell Shipment.
2. Add the Shipper and Consignee Involved Parties to the Sell Shipment and save it.
3. Then go to Brokerage and Forwarding - Booking - Freight Forwarding and bring up the Order Release.
4. Edit the Order Release and click on the Button "Primary Sell Leg Info" and review the resulting pop-up screen. The Shipper and Consignee fields are empty.

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot view Shipper and Consignee information from the Freight forwarding screen

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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