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The Apostrophe, Double Quote and Double Hyphen Characters do Not Display Properly in Clauses (Doc ID 414577.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Contracts - Version 12.1.3 and later
Oracle Procurement Contracts - Version 12.1.3 and later
Oracle Sales Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The apostrophe ('), double hyphen (--) or double quote (") characters used in Contract Clauses do not render correctly when previewed.

These characters show as control (box) characters or upside down question marks or the following error may occur when trying to preview the Clause:

"You have encountered an unexpected error. Please contact the System Administrator for assistance."

Cause

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In this Document
Symptoms
Cause
Solution

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