Apostrophe, Double Quote and Double Hyphen Characters Do Not Display Properly in Clause (Doc ID 414577.1)

Last updated on MAY 11, 2016

Applies to:

Oracle Contracts - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

Apostrophe ('), double hyphen (--) or double quote (") characters used in Contract Clauses do not render correctly when previewed.

These characters show as control (box) characters or upside down question marks or the following error may occur when trying to preview the Clause:

"You have encountered an unexpected error. Please contact the System Administrator for assistance."

Cause

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