Ship Confirm and Print Document Set Buttons Missing From Shipping Transaction Form (Doc ID 415161.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
FORM:WSHFSTRX.FMB - Shipping Transactions Form
FORM:WSHFRUGD.FMB - Shipping Grants and Role Definitions


Symptoms

In the Shipping Transaction Form, the Ship Confirm and Print Document Set buttons are missing on the delivery tab after a delivery is queried via the query manager. This is occurring for one user only.  The user is logging in under the same responsibility and user grants and roles are set the same as other users who are able to see the Ship Confirm and Print Document Set buttons.

STEPS
1. Order Management Super User Responsibility
2. Shipping
3. Transactions
4. Query delivery in query manager
5. Ship Confirm and Print Document Set buttons are not visible on the delivery tab.

Cause

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