My Oracle Support Banner

Incorrect "Ultimate Ship To" Address in Shipping Transactions Form (Doc ID 415175.1)

Last updated on JUNE 02, 2019

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for Currency on 06/02/2019 ***
FORM:WSHFSTRX.FMB - Shipping Transactions Form


Symptoms

 

ACTUAL BEHAVIOR
______________________

You find that the 'Ultimate Ship to' attribute/address is not reflecting changes made to the Customer address. The correct address is, however, being displayed in the Sales Order/Line forms. This is only noticed on a couple of customers so far.

### Workaround ###
Change the address by hand on any forms like Bill of Lading.

EXPECTED BEHAVIOR
_______________________

Expect the amended/changed address to be reflected in the Shipping Transaction Form and associate reports eg. Bill of Lading.


STEPS
____________
The issue can be reproduced at will with the following steps:

1. Place a sales order for this customer
2. Start doing the shipping transaction to get a delivery number,
3. Then check the delivery address that shows on the transaction form.
4. Can also print an open delivery report and that shows the incorrect address also

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.