Incorrect "Ultimate Ship To" Address in Shipping Transactions Form (Doc ID 415175.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 14-Jun-2010***

FORM:WSHFSTRX.FMB - Shipping Transactions Form


Symptoms

On 11.5.10 in Production:
You find that the 'Ultimate Ship to' attribute/address is not reflecting changes made to the Customer address. The correct address is, however, being displayed in the Sales Order/Line forms. This is only noticed on a couple of customers so far.

### Workaround ###
Change the address by hand on any forms like Bill of Lading.

EXPECTED BEHAVIOR
Expect the amended/changed address to be reflected in the Shipping Transaction Form
and associate reports eg. Bill of Lading.

STEPS
The issue can be reproduced at will with the following steps:
1. Place a sales order for this customer
2. Start doing the shipping transaction to get a delivery number,
3. Then check the delivery address that shows on the transaction form.
4. Can also print an open delivery report and that shows the incorrect address also

Cause

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