Incorrect "Ultimate Ship To" Address in Shipping Transactions Form
(Doc ID 415175.1)
Last updated on MARCH 10, 2023
Applies to:Oracle Shipping Execution - Version 18.104.22.168 to 12.2.11 [Release 11.5.10 to 12.2]
Oracle Shipping Execution - Version 12.1.3 to 12.2.10 [Release 12.1 to 12.2]
Information in this document applies to any platform.
FORM:WSHFSTRX.FMB - Shipping Transactions Form
You find that the 'Ultimate Ship to' attribute/address is not reflecting changes made to the Customer address. The correct address is, however, being displayed in the Sales Order/Line forms. This is only noticed on a couple of customers so far.
### Workaround ###
Change the address by hand on any forms like Bill of Lading.
Expect the amended/changed address to be reflected in the Shipping Transaction Form and associate reports eg. Bill of Lading.
The issue can be reproduced at will with the following steps:
1. Place a sales order for this customer
2. Start doing the shipping transaction to get a delivery number,
3. Then check the delivery address that shows on the transaction form.
4. Can also print an open delivery report and that shows the incorrect address also
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