Customer Merge Error : AX.AX_SC_MERGE_PKG.MergeTCA (Doc ID 415228.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.0 to 11.5.10.3 [Release 11.5.0 to 11.5.10]
Information in this document applies to any platform.

Symptoms

When attempting to run customer merge the following error occurs:


ERROR
AX.AX_SC_MERGE_PKG.MergeTCA
Locking table AX_EVENTS
Locking table AX_BALANCES

-- Steps To Reproduce:


The issue can be reproduced at will with the following steps:
Navigate to Receivables and run customer merge.

Cause

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