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"Show The Math" Functionality In IRIQ is Not Shwoing Rate Cost Details Anymore (Doc ID 415420.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When attempting to perform International Rate Inquiry (IRIQ), and using the Refine options, the cost details (also known as 'Show Math') are not being shown. These were shown in Version 5.0 of OTM but have disappeared in Version 5.5

EXPECTED BEHAVIOR
Expect that the cost details are shown in the Refine Options screen of the IRIQ

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Set up more than one rate option for a lane with one being cheaper than the other (both on version 5.0 and 5.5)
2.Perform IRIQ on both versions
3. On 5.0, the optimal rate will be shown, then click on the arrow button and then click on options button. This shows the other rate options for the lane and clicking on the cost shows the cost details
4. On 5.5, perform the IRIQ query, and then click on Refine options. It does not allow any link to see the cost details of the options shown.

-- Business Impact:
The issue has the following business impact:
Due to this issue, users have lost the Show Math functionality available in previous versions

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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