OEXOEORD: Cannot Apply Charges To Order Header as it Errors With APP-ONT-251455
(Doc ID 416130.1)
Last updated on DECEMBER 04, 2019
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterOracle Advanced Pricing - Version 11.5.10 and later
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders
Symptoms
On 11.5.10.2 in Test:
When attempting to select a Charge Name from the drop down (LOV)
the following error occurs:
ERROR
-----------
APP-ONT-251455: Changes in order level charges will not be applied because all the order lines are
frozen
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Orders
3.
1) Create new order or copy order - Order in entered status
2) At Order Header level, click 'Actions'
3) Select 'Charges'
4) 'Charges' form opens, first field on first line is 'Charge Name'
5) Try to select a Charge Name from the drop down (LOV) and see error
Due to this issue, users cannot apply freight charges at Order Header level
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |