Incorrect Commission When Using CN_COMMISSION_HEADERS.TRANSACTION_AMOUNT - CN_SRP_PERIOD_QUOTAS.ITD_TARGET In An Expression (Doc ID 417111.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

A salesrep is paid commission as follows:

From the total of the transaction amount, if he does over \$1 to \$ 750K more than the quota he gets 4% of the extra amount he did, over 750K to 1.5M he gets 4.25%, over 1.5M to 2.5M he gets 4.5% and so on. So rate table is created accordingly.

 <9,999,00> 1.00 0 1.00 750,000.00 4 750,000.00 1,500,000.00 4.25 1,500,000.00 2,500,000.00 4.5 2,500,000.00 99,999,999,999.00 5

INPUT expression

OUTPUT expression

Rate Table Result * (CN_COMMISSION_HEADERS.TRANSACTION_AMOUNT - CN_SRP_PERIOD_QUOTAS.ITD_TARGET)

Formula is built with the following settings:

• Apply Transactions: Individually
• No split
• Cumulative flag: checked
• ITD flag: checked

If Quota (target) = 3,850,000 and the transaction_amount = 5,770,000, we expect the commission to be 86,400

e.g: 5,770,000 (TRANSACTION_AMOUNT) - 3,850,000 (ITD_TARGET) = 1,920,000

Rate = 4.5% (Tier 3 commission rate)

Commission = 86400 (1,920,000 * 4.5%)

But the system is calculating at 5% rate and result in wrong commission, this is because in the generated formula package CN_SRP_PERIOD_QUOTAS.ITD_TARGET always equal 1.