Send Dunning Email Fails with APP-IEX-240253 Your correspondence request has failed

(Doc ID 417629.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Trying to send email dunning letters via Strategy work items and getting the error

             APP-IEX-240253 Your correspondence request has failed.

 

 

Cause

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