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Commodity Value Disappears From Quote Manager Screen (Doc ID 418031.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5
This problem can occur on any platform.

Symptoms

On version 5.5 CU2:

Commodity value in quote manager disappears when returning back to quote request tab from shipping
options.


EXPECTED BEHAVIOR
Expect to find the commodity value you entered and saved.

STEPS
The issue can be reproduced at will with the following steps:

1.Go to Brokerage and Forwarding > Quote > click new > click next (involved parties) > click next
(quote request).
2.Enter origin location id of "-" and destination location of "-"
3.Select commodity type of "COMMODITY" then enter "-" into commodity field > click save to the right.
4.Click perspective of sell > click rates of customer specific > click equipment groups and enter
in equipment group ID "-" > click save to the right.
5.Click FIND SHIPPING OPTIONS > after Shipping Options - Sell results returns, click CANCEL >the
commodity value you entered and saved is now missing.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot implement quote manager.

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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