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How To Close An Order That Was Pick-Released But Never Ship Confirmed. (Doc ID 418100.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Order Management - Version and later
Information in this document applies to any platform.

Form:WSHFSCDL.FMB - Ship Confirm Deliveries


On in Production:
When attempting to close an old order which was not ship confirmed,
the following error occurs.

Error: The action can not be performed because the selected records are not eligible. This is because no ship method is attached.

The issue can be reproduced at will with the following steps:
1. created an order and booked it.
2. Pick Released the lines
3. Tried to ship confirm the lines but could not.


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