My Oracle Support Banner

How To Close An Order That Was Pick-Released But Never Ship Confirmed. (Doc ID 418100.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Form:WSHFSCDL.FMB - Ship Confirm Deliveries


Symptoms

On 11.5.10.2 in Production:
When attempting to close an old order which was not ship confirmed,
the following error occurs.

ERROR
Error: The action can not be performed because the selected records are not eligible. This is because no ship method is attached.


STEPS
The issue can be reproduced at will with the following steps:
1. created an order and booked it.
2. Pick Released the lines
3. Tried to ship confirm the lines but could not.




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.