Repair Order: Wrong Price List Defaulting For One Specific Customer
(Doc ID 418809.1)
Last updated on SEPTEMBER 02, 2020
Applies to:Oracle Depot Repair - Version 22.214.171.124 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
While creating a Repair Order for one specific customer, a wrong price list is defaulting.
Expect to see the price list defaulting from the Repair Type definition.
The issue can be reproduced at will with the following steps:
1. Create Service Request.
2. Go to Depot Repair.
3. Find Service Request.
4. Create a repair order line.
5. Price List is NOT defaulting to the one specified in Repair Type definition.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document