Repair Order: Wrong Price List Defaulting For One Specific Customer
(Doc ID 418809.1)
Last updated on SEPTEMBER 02, 2020
Applies to:Oracle Depot Repair - Version 184.108.40.206 to 220.127.116.11 [Release 11.5]
Information in this document applies to any platform.
While creating a Repair Order for one specific customer, a wrong price list is defaulting.
Expect to see the price list defaulting from the Repair Type definition.
The issue can be reproduced at will with the following steps:
1. Create Service Request.
2. Go to Depot Repair.
3. Find Service Request.
4. Create a repair order line.
5. Price List is NOT defaulting to the one specified in Repair Type definition.
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