Auto-Renewed Contracts Retain the Discounts Applied
(Doc ID 418835.1)
Last updated on JULY 14, 2020
Applies to:Oracle Service Contracts - Version 22.214.171.124 and later
Information in this document applies to any platform.
A customer is given a discount for the initial term on a Service Contract. This Discount is only available for the original Contract and should not be available on any renewal Contracts. However, when Contracts are renewed, this Discount is applied to the renewal Contract. How can you exclude this Discount from renewed Contracts?
Note: This functionality has been requested in Enhancement Request <Bug 4039078> "ALLOW USERS TO ELIMINATE MODIFIERS WHEN RENEWING CONTRACTS".
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