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Ax Error When We Have Tried To Merge Customer - Please Run Balance Synchronization. (Doc ID 419210.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Global Accounting Engine - Version 11.5.9 to 11.5.10.2 [Release 11.5.0 to 11.5.10]
Information in this document applies to any platform.
EXECUTABLE:AXXPSSCM - Supplier/Customer Merge

Symptoms

Unable to run Customer merge in AX. Customer Merge Execution Report shows:

Please run the Balance Synchronization for the primary set of books and all thereporting sets of books, if they exist, before resubmitting the merge.


Cause

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In this Document
Symptoms
Cause
Solution
References


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