Can Not Credit A Standard Invoice.
(Doc ID 419644.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Receivables - Version 10.7 to 126.96.36.199 [Release 10.7 to 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.
An invoice that cannot be credited.
Navigation path is: Transactions Summary
Query the transaction
Click on Credit Button
Fields are not highlighted. Fields are greyed out including the Complete button, Credit Balance button and Credit Lines button.
The same issue occurs with navigation path: Transactions / Credit Transactions
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