Service: Impact of checking Visible, Updatable flags for USER under 'Hierarchy Type Access Level' for profile 'Service: Default Service Request Type' (Doc ID 419719.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Goal

In Service when using Application Developer to change settings for following profile option:

PROFILE OPTION

Service: Default Service Request Type

What is the impact if the Visible, Updatable flags are checked at USER level?

Responsibility: Application Developer
Navigation: Profile

1. Query for User Profile Name: "Service: Default Service Request Type"

2. Goto Hierarchy Type Access Level

3. See that for USER, the following checkboxes are unchecked:

• Visible
• Updatable

4. Now for USR, check following checkboxes

• Visible
• Updatable

5. Under USER ACCESS, also ensure following checkboxes are checked:

• Visible
• Updatable

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.