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OAM: Web Components Status: Shows Down Even When The System Works Fine (Doc ID 419823.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Applications Manager - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

On 12.0.0 in Production:
When attempting to check the status of some services:
the following error occurs .

ERROR

--------
Oam: web components: shows down even when the system works fine

STEPS

------
The issue can be reproduced at will with the following steps:
1.Login to the applications
2.System Administrator responsibility
3.Oracle Applications Manager
4.Dashboard
5.Overview
Web Components Status

PL/SQL Agent Down
Servlet Agent Down
JSP Agent Up
Discoverer Warning
Personal Home Page Down
TCF Down

Cause

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In this Document
Symptoms
Cause
Solution
References

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