My Oracle Support Banner

11i APPS User Account Is Locked While Applying a Patch. Patch Fails With "ORA-28000" or "ORA-01017: invalid username/password; logon denied" (Doc ID 420001.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Oracle Applications Utilities - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Oracle Applications DBA - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

When attempting to apply an applications patch after upgrading the database from 9i to 10g(10.2.0.2) the following error occurs:

ORA-28000 account locked on the apps account

 

Also in some cases during and upgrade to 12.2 as per <Note 1320300.1> users may encounter the following error in the adworker log:
ORA-01017: invalid username/password; logon denied
occurred while executing the SQL statement:
CONNECT OKC/*****

Changes

Upgraded the database from 9i to 10g(10.2.0.2)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.