Receipts Workbench: Drill Down from GL To AR Cash Receipts - System Hangs - Performance
(Doc ID 420279.1)
Last updated on FEBRUARY 21, 2019
Oracle Receivables - Version 188.8.131.52 to 184.108.40.206 [Release 11.5.10] Information in this document applies to any platform.
Account drilldown is not working from General Ledger to Receivables. The system ultimately hangs and eventually displays an error message that the server is disconnected. Issue could also cause poor performance and the system does not ultimately hang.
The trace shows the slow sql as the following:
The following error may be displayed:
APP-FND-01564: ORACLE error 1000 in audfrm Cause: audfrm failed due to ORA-01000: maximum open cursors exceeded.
The SQL statement being executed at the time of the error was: &SQLSTMT and was executed from the file &ERRFILE.
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