My Oracle Support Banner

Receipts Workbench: Drill Down from GL To AR Cash Receipts - System Hangs - Performance (Doc ID 420279.1)

Last updated on APRIL 12, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

Account drilldown is not working from General Ledger to Receivables.  The system ultimately hangs and eventually displays an error message that the server is disconnected. 
Issue could also cause poor performance and the system does not ultimately hang. 

The trace shows the slow sql as the following:

SELECT ..... 
FROM 
XLA_AEL_GL_V WHERE 1=2 UNION ALL SELECT TRX_CLASS_NAME ,.. 
,PA_PROJECT_ID , 
PA_VIEW_LABOR_COST FROM XLA_AR_REC_AEL_GL_V XLA_AEL_GL_V WHERE 
application_id = :1 AND je_header_id = :2 AND je_line_num = :3 AND -1=-1 
order by trx_hdr_id, acct_line_type_name, applied_to_trx_hdr_number_disp, 
accounting_date


The following error may be displayed:

APP-FND-01564: ORACLE error 1000 in audfrm
Cause: audfrm failed due to ORA-01000: maximum open cursors exceeded.

The SQL statement being executed at the time of the error was: &SQLSTMT and was executed from the file &ERRFILE.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed File(s)
 3. Recommended Patch(es)
 4. Solution Steps
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.