Service Charges: Certain Information (Salesperson, Shipping Method) Are Not Populated On Sales Order
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Teleservice - Version 184.108.40.206 and later
Information in this document applies to any platform.
*** Checked for relevance on 21-JAN-2015 ***
(N) Service Requests > Create Service Requests
- Charges tab
When Charges are submitted to Order Management from the Charges tab, information such as Salesperson or Shipping Method is not automatically populated on the Sales Order.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms