Service Charges: Certain Information (Salesperson, Shipping Method) Are Not Populated On Sales Order
(Doc ID 420342.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 188.8.131.52 and later
Information in this document applies to any platform.
(N) Service Requests > Create Service Requests
- Charges tab
When Charges are submitted to Order Management from the Charges tab, information such as Salesperson or Shipping Method is not automatically populated on the Sales Order.
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