Printable Page In iReceivables Giving Unexpected Error: oracle.apps.fnd.framework.OAException (Doc ID 420404.1)

Last updated on AUGUST 02, 2016

Applies to:

Oracle iReceivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When clicking the Printable Page button in iReceivables, the following error message is received:

You have encountered an unexpected error. Please contact the system administrator for assistance.

Exception Details.
oracle.apps.fnd.framework.OAException: An error occurred while generating the PDF. Review the log files for more information and contact your system administrator.
at oracle.apps.ar.bpa.presentment.webui.PageCO.showPdf(PageCO.java:183)
at oracle.apps.ar.bpa.presentment.webui.PageCO.processRequest(PageCO.java:311)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:594)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:251)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:962)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:929)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:653)

Cause

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