Close Enrollments Process Failing When Submitted With Person Selection Rule
(Doc ID 420551.1)
Last updated on JUNE 10, 2021
Applies to:
Oracle Advanced Benefits - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
When submitting the Close Enrollments Process with a person selection rule, the process is failing with the following error:
System Error: Procedure ben_close_enrollment.process at Step Removing batch ranges
Cause: The procedure ben_close_enrollment.process has created an error at Step Removing batch ranges.
Fail in ben_close_enrollment.process while Removing batch ranges
No Primary assignment found for this Person ID : 436664.
Cause: The procedure ben_close_enrollment.process has created an error at Step Removing batch ranges.
Fail in ben_close_enrollment.process while Removing batch ranges
No Primary assignment found for this Person ID : 436664.
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Submit the Close Enrollment Process with the following parameters:
-
- Effective Date = 02/05/2007
- Program Name = Active Benefits Program
- Person Selection Rule = OAB_OPEN_LE_PER_RULE
- Validate = Commit - Database will be updated
- Audit Log Flag = No
- Action item Effective Date = 02/05/2015
- Close Action Items Flag = Yes
- Close Mode = Normal Close
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |