My Oracle Support Banner

Retry Activities in Error Concurrent Request to resolve OM Workflow errors. (Doc ID 420748.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Shipping Execution - Version to 12.2.2 [Release 11.5.10 to 12.2]
Oracle Order Management - Version 11.5.9 to 12.2.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Checked for relevance on 02-Sep-2016


When attempting to run OM or Shipping Execution concurrent processes, and workflow errors are present in line or header workflow, the process may fail.with many different error messages.  A very  common example is the error error message: "ORA-20002: 3133: Activity instance 'SHIP_LINE' is not a notified activity for item OEOL/<order line number> in Package OE_Delayed_Requests_PVT Procedure Process_Request_Pvt" which may occur while running Interface Trip Stop in Shipping Execution.

The issue can be reproduced at will with the following steps:
1. Order Management super user
2. Navigate to whatever concurrent request needs to be run.
3. Input required parameters.
4. When the process completes, review its log file to see the error messages
5. Review the HTMomse11i report and see that workflow errors occurred in the line workflows for order or header lines.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.