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"For closing task, assignment should have Cancelled, Closed, Completed OR Rejected status" Error on Closing Task in Service (Doc ID 420831.1)

Last updated on DECEMBER 09, 2020

Applies to:

Oracle Teleservice - Version 11.5.10.2 to 12.2.8 [Release 11.5 to 12.2]
Oracle Field Service - Version 11.5.10.2 to 12.2.8 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to close a task which has been assigned to a resource, the following error occurs:

"For closing task, assignment should have Cancelled, Closed, Completed OR Rejected status"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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