Output Datafile Generated by EDI Extract Program for Transaction POAO is empty.

(Doc ID 420903.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle EDI Gateway - Version 11.5.10.0 and later
Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.
Order Booking Process.
EDI Extract Program for POAO


Symptoms

Find that the output file generated by EDI Extract Program executed for POAO is empty. No acknowledgments are getting generated after booking the order.

EXPECTED BEHAVIOR
Expect the output file produced by transaction POAO contain the order information so that the acknowledgments can be sent out to customers.

STEPS
1. Setup POAO
2. Enter and Book an EDI Order
3. Run Extract for POAO in EDI

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot send order booking acknowledgments to the EDI customers.

Cause

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