Unable to reschedule purge process in OTM Version 4.0 (Doc ID 421364.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 4.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
Getting the following error trying to re-schedule purge job.

ORA-00001: unique constraint (SYS.I_JOB_JOB) violat
ORA-06512: at "SYS.DBMS_JOB", line 97
ORA-06512: at "GLOGOWNER.PKG_PURGE", line 997
ORA-06512: at "GLOGOWNER.PKG_PURGE", line 1025
ORA-06512: at line 1


-- Steps To Reproduce:
Follow steps listed in OTM version 4.0's Admin Guide for setting up/scheduling purging.

-- Business Impact:
Data may not be purged from the database as expected.

Cause

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