Worklist Does Not Show Approval Notification

(Doc ID 421412.1)

Last updated on OCTOBER 06, 2017

Applies to:

Oracle Quoting - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 31-May-2013***

Symptoms

***Checked for relevance on 21-Nov-2011***

-- Problem Statement:
Find worklist for a particular user does not show the approval notification though user receives the email notification.

-- Steps:
1. Add a new user (HR People) to an approval group
2. Initiate approval on a quote that will route to that group based on approval rule
3. Receive email notification of workflow assignment
4. Log into worklist and nothing is there.

Cause

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