My Oracle Support Banner

Tax Amount Not Calculating When Changing Tax Code On Sales Order Line And Doing Action>Calculate Tax (Doc ID 421642.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Order Management - Version to [Release 11.5.10]
Information in this document applies to any platform.


On 11.5.10 in Production:
When changing the tax code on the line and recalculating tax via action->Calculate Tax function,
no tax value is returned.The tax calculation for tax code is setup in AR and its taxable basis is pl/sql function.While this pl/sql function calculates tax fine in AR, the tax calculation returns no value when
used in Order Management.

Expect is if the tax is calculated from AR then it should be calculated from Order Management.

The issue can be reproduced at will with the following steps:
1.Enter an order with one order line, Save.
2.Change the tax code on the order line.
3.Place the cursor on the line and choose action->Calculate Tax.

The issue has the following business impact:
Unable to implement a tax code whose calculation method is pl/sq.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.