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11i: iStore - Customer Care Email Not Populating In Notification Email (Doc ID 421872.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Goal

When an order is placed through iStore, there is a confirmation notification sent to the user.

The last part of the email body is as follows:
------------------------------------------------------------------------------
IMPORTANT: Do not reply to this mail. If you need to contact us, send
an e-mail to [Customer care email id]
  
Thank you again for shopping at the Store. If you have opted to fax in
your credit card or PO, or you have indicated you are tax exempt, please
fax the order confirmation page and requisite documents to [Fax number].

Customer Care

[Customer care email id]
----------------------------------------------------------------------------

1) Where is the customer care email id supposed to get populated from?
2) How can the body be modified?

Solution

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In this Document
Goal
Solution
References

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